Help
Guides, FAQs and support articles. New here or not sure where to start? Jump to the Welcome page for the full index.
Changing or removing a domain
How to move a channel to a new domain or fall back to the default omnicon.cloud URL.
How routing works
What URLs a verified custom domain serves, and how the channel's default culture is chosen.
Verifying and troubleshooting
Run the verify check and interpret common DNS errors.
DNS setup
The two DNS records you need to add to serve a channel under your own domain.
Custom domains — Overview
Serve a channel under your own domain like blog.example.com instead of an omnicon.cloud URL.
Quota, orphans, and cleanup
Keep channel storage lean — check quota, find unreferenced files, and delete safely.
AI image and video generation
Generate images and short videos directly into the media library, with per-channel quota.
Labels and organization
Use labels to tag media items across folders and bulk-organize large libraries.
Browsing the library
Library, Media, Documents, and Recent views — and how to see where a file is used.
Uploading files
How to upload files to a channel's media library, including drag-drop and the Drop page.
Media — Overview
How media storage works in OmniCon — uploads, labels, AI generation, and cleanup.
Distribution history
How to review what press releases you've sent, to whom, and whether delivery succeeded.
Sending a press release
The end-to-end flow for sending a press release — picking an article, picking lists, customizing the subject and message, and hitting send.
Distribution lists
How distribution lists work — grouping press contacts so you can send a release to the right people with one click.
Press contacts
How to add, edit, and organize press contacts — journalists, editors, and outlets — for a channel.
Press releases — Overview
How the press-release feature works — managing press contacts, building distribution lists, sending releases, and tracking delivery.
Exporting to Word
How the Word export works, what it includes, and how to use it for review, distribution, or archival.
AI-assisted drafting
How to use the AI generate feature inside book editors, what AI reference data is for, and how to get usable drafts.
Book structure
How Parts, Chapters, and Sections nest inside a book, how ordering works, and how to reorganize as the book grows.
Creating a book
How to create a new book, add Parts, Chapters, and Sections, and start writing.